NDIS & Aged Care Support
Empowering Your Independence, Step by Step
A family-owned support provider across Melbourne — delivering genuine, person-centred NDIS and aged care services that make a real difference.
What We Offer
A Wide Range of Supports, Delivered with Care
From daily personal care to community access and support coordination — we're here to help you live the life you choose.
Personal Care
Dignified, compassionate support with daily personal needs.
Support Coordination
Guiding you through your NDIS plan to get the right supports in place.
Household Tasks
Keeping your home safe, clean and comfortable.
Community Access
Staying connected, engaged and active in your community.
Transport
Safe, reliable transport to appointments and everyday destinations.
Respite Care
Flexible relief for participants and their carers.
NDIS Support
Personalised NDIS Supports
We help NDIS participants make the most of their plans — from Support Coordination and SIL to personal care, community access and therapeutic supports.
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Aged Care
Compassionate Aged Care at Home
Our aged care team provides warm, reliable in-home support that helps seniors maintain their independence, dignity and quality of life.
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About Us
A Family Built on Care
Step by Step was founded by Ahu, who began her journey as an NDIS support worker. She saw a gap in the market for care that felt more genuine, personal and consistent — and built a service to fill it. Today, we're a dedicated team committed to walking alongside participants and families, step by step.
Ready to take the next step?
Our friendly team is here to help. Contact us today to discuss your needs and find out how we can make a difference.